F.A.Q.

How Long Does An Order Take To Arrive?

International orders normally arrive within 2-4 weeks of shipping. Please note that these orders need to pass through the customs office in your country before it will be released for final delivery, which can occasionally cause additional delays. Once an order leaves our warehouse, carrier shipping delays may occur due to factors outside our control. We, unfortunately, can’t control how quickly an order arrives once it has left our warehouse. Contacting the carrier is the best way to get more insight into your package’s location and estimated delivery date.

What materials are used in AVDAR toys?

AVDAR toys are made from sustainably sourced wood and finished with non-toxic, child-safe paints and varnishes. We prioritize safety and environmental responsibility in all our products

How To Return My Items?

We do not currently offer free returns to overseas customers. You will therefore need to cover all costs of returning any items to us yourself. We advise that you mark your package ‘returned goods’ to avoid further duties. Remember: We strongly recommend that you return any items via a registered trackable service and obtain and retain proof of posting as we do not accept responsibility for items that fail to arrive with us.

How do I care for and clean AVDAR toys?

To clean AVDAR toys, simply wipe them down with a damp cloth. Avoid using harsh chemicals or submerging the toys in water, as this can damage the wood and finish.

Which Payment Methods Do You Accept?

Habitat accepts the following payment methods for online purchases:

• All major credit cards, as shown at checkout

• PayPal: if you do not have an account yet, you can create one while shopping with us

• Apple Pay, Google Pay, Samsung Pay

Please note that your billing address must match the address on your credit card statement.

How Can I Track My Order?

Once you place your order online, you will be able to see the details of the purchase, follow its preparation, and see shipping updates in the My Account area.

What is your return policy?

We offer a 30-day return policy for unused and unopened items. If you are not satisfied with your purchase, please visit our Return Policy page for more details on how to initiate a return.